Last week i encountered an error with Microsoft Dynamics NAV RTC client, whenever i open the client it crashes and gives me the above error message it does not give me an option to reconnect or choose a different service, it just crashes. The error/problem details on that page does not give any information about the error.
Below is the error details i can view from that window.
so first thing i did is to check the event viewer and there are two errors reported at that time
**1. Application Error**
This has very little information about the error and which is not helpful to debug the issue, the details of the error are something like in the below screenshot
**2. .NET Runtime**
This error has following details
If you notice the error is related to SQL Database Sync. Below are the steps i have performed to resolve the error.
1. **RESTART NAV SERVICES** - THIS DID NOT FIX THE ISSUE
2. **DELETE THE PERSONALIZATION STORE XML** – THIS DID NOT FIX THE ISSUE
3. **FROM DEVELOPMENT ENVIRONMENT** – I RAN Sync. Schema For All Tables
This did the trick and resolved my issue.
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